This Privacy Policy describes how Kaycee Digital Design (“we,” “us,” “our”) collects, uses, discloses, and safeguards personal information obtained through our website https://kayceedigitaldesign.com, related subdomains, digital products, templates, PLR items, courses, and memberships (collectively, the “Services”). By using our Services, you agree to the practices described below.
1) Information We Collect
a) Information You Provide
- Contact details (name, email address, mailing address, phone number).
- Purchase details for digital products (order info, product access details such as download links or course logins).
- Billing information (processed securely by third-party payment processors; we do not store full payment card details).
- Account credentials where applicable (e.g., course portal).
- Responses to surveys, forms, support requests, testimonials, or affiliate applications.
b) Information Collected Automatically
- IP address, device and browser type, operating system.
- Pages viewed, referring/exit pages, date/time stamps, and general usage analytics.
- Cookies, pixels, web beacons, and similar technologies (see “Cookies & Tracking”).
c) Information from Third Parties
- Payment processors (e.g., ThriveCart, PayPal, Stripe) for order confirmation and fraud prevention.
- Email service providers (e.g., MailerLite, Kit) for subscription status and delivery analytics.
- Analytics platforms (e.g., Google Analytics) for aggregated usage data.
- Affiliate platforms or tracking tools for attribution and commissions.
2) How We Use Your Information
- To process orders and deliver digital products, courses, PLR packs, and memberships.
- To provide and manage access to downloads, member areas, and course portals.
- To send transactional and product-related communications (updates, tutorials, important notices).
- To send marketing emails and newsletters where permitted (you can unsubscribe at any time).
- To respond to inquiries and provide customer support.
- To analyze, improve, and optimize our website, products, and user experience.
- To comply with legal obligations, enforce our terms, and prevent fraud or abuse.
3) Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to operate our site, remember preferences, analyze performance, enable affiliate attribution, and support advertising/remarketing. Types include:
- Strictly necessary (e.g., cart, login, security).
- Performance/analytics (e.g., Google Analytics).
- Marketing (e.g., Facebook/Meta Pixel, affiliate tracking).
You can adjust cookie preferences via your browser settings. Disabling cookies may affect certain features.
4) Analytics, Advertising & Affiliates
- Analytics: We use tools like Google Analytics to understand site usage (see Google’s opt-out tools and privacy policy).
- Advertising/Remarketing: We may use pixels and ad platforms (e.g., Meta) to measure conversions or show relevant ads.
- Affiliate Tracking: We participate in affiliate programs and use tracking links/pixels to attribute referrals and commissions.
To opt out of many interest-based ads, visit aboutads.info/choices.
5) Email Marketing & Communications
When you subscribe, opt in via a free resource, or purchase a product, we may send emails about product access, updates, trainings, promotions, and resources. Each email includes an Unsubscribe link; you can opt out anytime. We use reputable providers (e.g., MailerLite or Kit) that align with applicable data-protection laws.
6) Disclosure of Information
We share personal information only as needed to run our business and deliver the Services:
- Service Providers: Payment processors, hosting, email delivery, analytics, customer support tools.
- Digital Delivery Platforms: Systems that create order access, deliver downloads, or manage course/membership access.
- Legal Compliance: Where required by law, subpoena, or to protect rights, safety, and property.
- Business Transfers: In connection with a merger, acquisition, or asset sale, your data may transfer with the business.
- Affiliates/Partners: For co-promotions or tracking, under appropriate confidentiality and data-protection safeguards.
We do not sell personal information.
7) Data Retention
We retain personal information as long as necessary to provide access to your purchases, meet legal and accounting obligations, resolve disputes, and enforce agreements. When no longer needed, data is deleted or anonymized in a commercially reasonable manner.
8) Children’s Privacy
Our Services are intended for individuals aged 18 and older. We do not knowingly collect information from children under 13. If you believe a child has provided us personal information, please contact us at hello@kayceedigitaldesign.com so we can delete it promptly.
9) Your Rights (GDPR & CCPA)
EU/EEA (GDPR)
If you are in the EU/EEA, you may have rights to access, rectify, erase, restrict processing, object to processing (including marketing), and data portability. Where processing is based on consent, you can withdraw it at any time.
California (CCPA/CPRA)
California residents may request to know, access, and delete personal information; opt out of the sale/sharing of personal information; and be free from discrimination for exercising these rights.
To exercise rights, contact us at hello@kayceedigitaldesign.com. We will verify requests as required by law.
10) Digital Product Access & Refunds
Because our products are digital and accessible immediately upon purchase, refunds are generally not provided once a file or product has been downloaded or accessed. Delivery is considered complete when download access or login credentials are sent. Limited exceptions may be granted at our discretion where required by law.
11) International Data Transfers
Your information may be processed in countries other than your own (including countries with different data-protection standards). We take reasonable steps to ensure appropriate safeguards consistent with this Policy and applicable law.
12) Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
13) External Links
Our website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies before submitting personal information.
14) Changes to This Policy
We may update this Policy to reflect operational, legal, or regulatory changes. Updates will be posted here with a revised Effective Date. Your continued use of the Services after changes indicates acceptance of the updated Policy.
15) Contact Us
If you have any questions about this Privacy Policy, your personal data, or our data-handling practices, you can contact us at:
Kaycee Digital Design
Founder: Kalpana Nagindas
Email: hello@kayceedigitaldesign.com
Website: https://kayceedigitaldesign.com
Location: Pretoria, Gauteng, South Africa
We aim to respond to all privacy-related inquiries within 2–3 business days.
